Southwestern bell yellow pages dallas tx

Several of U. President Franklin D. Southwestern Bell and its unionized employees had relatively cordial relations during this period. The company took steps to conserve materials, such as copper and rubber, that were in short supply during the war. Other Bell operating companies transferred parts of their inventory to Southwestern Bell. The number and length of telephone calls, particularly long-distance calls, increased greatly during the war, often resulting in long delays for callers.

Southwestern Bell launched an advertising campaign encouraging customers to hold their calls to five minutes each, and operators interrupted conversations that went past this limit. After the war ended, Southwestern Bell expanded its engineering operations to meet pent-up demand for phone service; at one point in the company had a waiting list of , The number of phones the company operated had reached two million in and soared to three million by Southwestern Bell also stepped up the marketing of enhanced telephone equipment and services, such as extensions; this effort had begun in the late s but was pushed aside by more pressing matters during the war.

The National Federation of Telephone Workers, the union that later became the Communications Workers of America, organized the first nationwide strike against telephone companies in The strike lasted more than 40 days. In Missouri governor Phil Donnelly signed the King-Thompson Act that outlawed utility strikes in the state, but unions and their supporters subsequently won a repeal of the act.

In it added Southwest Telephone Company of Kansas. The number of phones operated by Southwestern Bell reached four million in , five million in , and six million in The figure was ten million by These innovations included phones in various colors and styles, the ability to interrupt or forward calls, and push-button service. To sell all these products, Southwestern Bell Telephone created its first marketing department in The s and s also were a time of social change.

During the s Southwestern Bell shut down a St. Louis customer service office that had been staffed entirely by blacks since the s. The company had set up this office so that black customers dealt with only black employees; the growing civil rights movement, however, led the company to integrate its work force. In Southwestern Bell named its first woman manager of a business unit. Promotion of minorities and women in Bell System companies was not moving fast enough to please the U.

The companies responded that they were moving minorities and women gradually into parity with white males. MCI to build a long-distance line between St. Louis and Chicago. In the U. In the meantime, many of the Bell companies were having labor problems. A strike lasted 18 days at Southwestern Bell, although it stretched to five months in some other parts of the system. Another strike followed in ; workers at Southwestern Bell and most other system companies settled within six days.

A crisis of involved management-level employees. The situation also prompted the state of Texas, which heretofore had left telephone regulation to its cities, to establish the Public Utility Commission of Texas in It had been the last state in the union without such a commission. In Southwestern Bell installed its 15 millionth telephone; it was the first company in the Bell System to reach this level. In the company made another acquisition, of the El Paso , Texas, telephone business that had been operated by Mountain States Telephone Company. Before the breakup was effected, there was another nationwide telephone strike, that lasted for 21 days in Workers won improved benefits as well as provisions for additional severance pay or retraining if they lost their jobs — a particular concern at the time of the divestiture.

SBC moved its headquarters into a new story building in St. Unlike some other regional Bell holding companies, which diversified into such fields as real estate and computer sales, SBC stuck with businesses closely related to telephone service. Through several acquisitions, it solidified its position as the largest directory publisher in the United States.


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Carter, S. Alviar, S.

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Therefore, when both "no evidence" and "insufficient evidence" points of error are raised, the court should rule on the "no evidence" point first. Glover v. Texas Gen. In Question No. Emphasis added. The trial court submitted Question No.

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Such inquiry focuses on the evidence that Bell took advantage of Metro's lack of knowledge, ability, or capacity to a grossly unfair degree. See Chastain v. Koonce, S. The term "gross" should be given its ordinary meaning of glaringly noticeable, flagrant, complete, and unmitigated.

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Chastain, S. Taking advantage of a consumer's lack of knowledge to a grossly unfair degree thus requires a showing that the resulting unfairness was glaringly noticeable, flagrant, complete, and unmitigated. Ebby Halliday Real Estate, S. We turn, therefore, to consider only the evidence and inferences tending to support the jury verdict disregarding all evidence and inferences to the contrary.

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Because an appellate court is not a fact finder, it may not pass upon the credibility of the witnesses or substitute its judgment for that of the trier of fact. This is true even if there is conflicting evidence upon which a different conclusion could be supported. Clancy v. Zale Corp. When Akin informed Byrd of his continued belief that he was an authorized dealer, Akin testified that Byrd answered, "okay, he'd [Byrd] take care of it. In addition, Akin testified that Brock led him to believe that Byrd had made a mistake with regard to Metro's ads.

After considering only the above evidence and inferences therefrom, we conclude that there is some evidence of probative value to support the jury verdict. We overrule Bell's fourth point of error. Consequently, we overrule Bell's first and second points of error. We now face the task of deciding whether the evidence is factually sufficient to support the jury verdict. In determining that question, this Court must consider and weigh all the evidence, including any evidence contrary to the jury verdict.

Cain, S. The evidence in support of the jury verdict is summarized above in our disposition of the "no evidence" point.


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Thus, we focus on the evidence which is contrary to the jury verdict. Metro's TSL ads were expressly subject to authorization from the manufacturers. Byrd told Akin very specifically that it was Akin's duty to obtain manufacturer authorization. Akin was to contact the manufacturers for authorization and have the manufacturers contact Byrd.

Byrd testified that he did not receive a call, letter or other authorization from the manufacturers at issue. Further, Akin had, in prior years, placed ads in the Yellow Pages and had been listed under various manufacturers' names. He testified that he is a knowledgeable and capable businessman.

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Interestingly, the record does not reflect specific statements by Byrd in which he or Bell assumed a duty to act to obtain manufacturer authorization for Metro's ads. We are aware of Akin's testimony where he claims that Byrd said "he'd take care of it. Moreover, there is no evidence in the record, besides the Akins' testimony, that Metro was indeed an authorized dealer at the time the ads were requested. The evidence in the record does not support a recovery by Metro under subdivision A of section After a review of the entire record, we hold that the evidence is factually insufficient to support the jury verdict and conclude that the trial court erred in overruling Bell's Motion for New Trial.

Accordingly, we sustain Bell's third and fifth points of error. The review of a "matter of law" point is the same as that required for a "no evidence" point. However, in addition to finding no probative evidence to support the jury finding, the court must also find that a contrary finding is established as a matter of law. Holley v. Watts, S. We quote from Holley, "As discussed previously, we must first examine evidence in support of the trial court's findings, ignoring any evidence to the contrary.